Recent posts

Tracking the Results of Your Reminder System

Creating an efficient reminder system and establishing protocols that improve response rates is critical for veterinary practice success. Clinics that measure the results of their reminder system protocols will generate more business from existing clients and retain new clients. * A quick reminder phone call the day before an...
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Exam Room Protocols

Exam room protocol means having everyone in the practice “on the same page.” Exam room protocol is designed to help practice owners review the standard of service offered and to create a protocol to ensure that the highest standards of service are delivered by every member of the...
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Quick Tips for Semi-Annual Visit Compliance

Receptionist: Always look for opportunities to schedule appointments. Every time you communicate with a client, check their pet’s record for services that are due, coming due, or overdue—and schedule their pet. Review your practice’s: Reminder consolidation guidelines and communication scripts....
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DVMAX Webinar 6/6/17 – Everything Starts with the Patient Exam

Attend this special event--the 100th webinar offered by AVCSuccess, “Everything Starts with the Patient Exam.” Now in its 5th year of webinar partnership, the DVMAX/AVCSuccess monthly webinar presentations have helped numerous veterinary practices better understand how their DVMAX system contributes to the medical and financial strength of the practice....
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